You should feel secure when you entrust us with your personal data. Therefore, we have established this policy. It is based on current data protection legislation and clarifies how we work to protect your rights and your privacy.
The purpose of this policy is to let you know how we process your personal data, what we use it for, who can access it and under what conditions, as well as how you can exercise your rights.
We process your personal data primarily to fulfil our obligations to you. Our starting point is to not process more personal data than necessary for the purposes, and we always strive to use the least privacy-sensitive information.
We also need your personal data to provide you with exceptional service, for example in terms of marketing, follow-ups and information. We may also need your personal information to comply with laws and to perform customer and market analyses.
You have the right to oppose us using personal data for direct marketing purposes. When we collect personal information about you for the first time, you get more information about this and how you can oppose it.
We only process personal data when we have legal grounds. We do not process personal data other than when it´s required to fulfil obligations under contract and law. Here are some examples of the personal data we process:
Virtually all storage and processing of personal data is carried out with the support of the contract we as a supplier have with you as a customer. We do this to fulfil our obligations to you as a customer and to be able to comply with prevailing legislation.
All data is used to deliver and administer our services. We need the information to identify you as a customer, for billing, for our customer service and other administrative services. We also need your information in order to communicate to you about news and/or other important events concerning our product or us as a supplier.
Initially, we do not disclose your personal information to third parties unless you have consented to it or if it is not necessary in order to fulfil our obligations under contract or law.
This is exempted if a customer violates our contract terms, if there is legal action or if an authority requests it with legal support. An example of this could be tax authorities or police authorities in the countries concerned.
Our goal is to always process and store your data within the EU/ESS. All our offices and technical environments are located within the EU/ESS. However, in some circumstances, information may be transferred to and processed in a country outside the EU/ESS by another supplier or subcontractor. We always strive to protect your data and constantly work to ensure that your data is handled in the same way outside the EU/ESS as it is within the partnership. We have agreements with all our suppliers and will continuously establish new ones with new parties that come in as we develop our service.
Our security systems are developed with your integrity in mind and highly protect against intrusion, destruction and other changes that may pose a risk to your privacy. We apply logical network restriction, different access levels, different physical intrusion protection systems and security alarms.
Your data is stored as long as it is necessary in order for us to fulfil our commitment as a supplier and, for example, in matter of financial documentation, as long as it is required to meet all legal requirements.
As a customer you have the right to contact us at any time to see what information we have collected about you.
Correction or completion of registered data can generally be done through our support or by calling our switchboard.
If you wish to object to the storage and use of some of the information we handle, please contact our support. Please note that we will always require to store and handle certain information in order to deliver the service to you.
You have the right to request your personal data that has been collected and processed manually or automatically in a machine-readable format.
In certain circumstances, you may request to have your personal information removed. This can occur when there is no legal basis or no justified reason for storage.
HEAD OF DATA PROTECTION
Care of, Eskilstunavägen 3 611 56 Nyköping, is accountable for your personal data as a customer and for the information you enter when registering for the use of our services. As a user of Cirrus, you are personally accountable for the data you collect and store in our systems.