Saker du glömt att ett CRM kan hjälpa dig med
Vi är här för att påminna dig om alla fantastiska saker ett CRM kan göra för att få din verksamhet…

Care of — Den relationsbyggande säljtjänsten. Vi jobbar med relationer och sälj. Allt vi gör, gör vi för att hjälpa säljavdelningar bygga, stärka eller vårda kundrelationer. Vi erbjuder fysiska och digitala säljfrämjande tjänster som motiverar säljkårer samt strukturerar och förbättrar ditt dagliga säljarbete. Vi utmanar våra kunder till att nå större mål. Och visst, det är inte alltid lätt att pusha gränserna, men det är det som gör oss till mer än en CRM-leverantör. Låt oss spränga glastaken tillsammans!
In order to upsell you need to start with identifying your customer’s needs. If you don’t know your customer’s needs, then how can you possibly know what to sell to them? This is the first step.
If a customer comes to you for help, focus on the problem at hand before you offer them tons of products. Helping the customer with their problem firsthand both calms them down and may give you the information you need to spot an opportunity to sell something that may help the customer with similar problems going forward.
When you have spotted an opportunity to upsell something, there is no guarantee the customer is going to say yes right away. You need to be able to demonstrate the value this product will add for your customer. How will the product you’re proposing help them achieve their goals? Once the customer understands the value, they are more likely than not to buy your product.
In order to facilitate upselling, especially if you have a high number of products or intricate services, procuring some sort of support system to facilitate increased sales is highly advised.
A CRM system, which allows you to add opportunities available for increased upselling is a great alternative.
Find out here if Cirrus CRM is right for you!
Upselling is encouraging the customer to pick a higher-end product than the product in question, resulting in higher sales for your company.
Example: Your customer wants to buy a camera. Instead of suggesting the camera the customer initially picked, you instead recommend a camera that comes with an offer of batteries and a memory card. Two extra items which are essential for the camera to function.
Cross-selling means that you sell other products correlating to the product in question.
Example: A customer wants to buy a a new cell phone. You suggest a screen protector and a phone case to go with the new phone. These additional products benefit the customer as they’ll protect the cell phone from damages.
1. Listen to the customer
2. Recognize their needs
3. Present the product
4. Establish the value
5. Sell!
Vi är här för att påminna dig om alla fantastiska saker ett CRM kan göra för att få din verksamhet…
Vi lämnar ett omvälvande 2020 bakom oss. Ett år i förändring där pandemin har krävt att vi hittar nya sätt…